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Policies, Terms & ConditionsWeb Site Sales & Purchases
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Freight Policy

All OpticPAR web orders qualify for free Shipping (FOB Columbus, OH) to anywhere in the continental United States. Please contact us for shipping costs for all other destinations (including Hawaii and Alaska). All orders are shipped FedEx ground or freight. If you require a different shipping company, please contact our customer service department at sales@SpecGradeLED.com

Expediting Orders

Although we do not expedite orders we can use expedited freight methods which usually have an extra cost associated with them. Any additional cost will be the responsibility of the customer.

Duties

Any duties, fees, taxes, brokerage fees or tariffs are the responsibility of the customer and are not included in the price.

Warranty

See our warranty page.

Returns

SpecGrade products may only be returned with a RMA (Return Merchandise Authorization). For a RMA please contact us at sales@SpecGradeLED.com. Any unauthorized returns will be refused. All returns for non-defective product must be returned freight prepaid and are subject to a 50% restocking charge. Unless otherwise agreed, only items in original factory packaging may be returned. No credit will be given for items returned without original packaging and or in a damaged condition.

Breakage and Freight Claims

All SpecGrade items are packaged to endure normal freight handling conditions and are delivered to the freight carrier in good condition. If any loss or damage should occur to your shipment it is the responsibility of the carrier. Should your shipment arrive damaged or incomplete DO NOT SIGN FOR IT OR ACCEPT IT.

Limitations of Liability

Not withstanding any provision to the contrary, the total liability of SpecGrade LED, LLC and its employees and consultants, for all losses, damages, costs and expenses, including delay, disruption, loss of anticipated profits or revenue, cost of replacement equipment or attorney fees, shall not exceed the aggregate amount paid to SpecGrade LED under this Agreement, regardless of the legal theory under which such liability is imposed.

Payments

We take all major Credit Cards. Charge accounts will be invoiced in US Dollars and will be converted to your local currency by your credit card companies. Please be aware that the vendor name on your statement will be Lighting Solutions, LLC. Since we build each fixture to order, SpecGrade will begin production as soon as your payment has been processed. We will not accept COD orders.

Taxes

State sales taxes will be applied only in the state of Ohio. All purchases outside of Ohio the buyer is responsible for paying any local taxes.

Currency

All published prices are in US Dollars and are subject to change without notice.

Stock Availability

Because we build everything to order all shipping times are only an estimate, not a guarantee.

Printing Errors

In spite of the fact that Specgrade has made every attempt to eliminate errors, misprints, omissions, inaccuracies unfortunately they occasionally occur and because of that SpecGrade does not warrant that the Website, brochures or any published information as being accurate.

Cancellations

SpecGrade LED’s OpticPAR Technology Grow-Lights uses the finest specification grade materials while adhering to the industry’s highest performance standards.

Because each Grow-Light order we manufacture is meticulously built by hand beginning within 24 hours of its receipt in our Columbus, Ohio facility it cannot be cancelled after that period of time has passed. Depending on the size of your order it generally takes about 2-3 weeks to build and ship it. We will send you an e-mail with a tracking number once we ship your order. To cancel an order, send an e-mail to sales@SpecGradeLED.com

Product Intent

Every SpecGrade fixture is manufactured with the intent that it is used for legal commercial horticultural applications and that it will comply with the local laws. Specgrade cannot be held responsible for material on its website pages, to which we provide links, which promote, condone or advocate licit or illicit drug use or illegal activities.

By purchasing a SpecGrade product you agree that you will not hold any SpecGrade employee, representative or agent liable or responsible for any legal or illegal use of our products.

Changes

We reserve the right to amend the Terms and Conditions at any time.

By placing an order on this web site you have agreed to all the Terms & Conditions on this web site.
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